Customer Service & Support

Our Commitment to You

We believe our relationship with you goes far beyond the installation process. Our commitment to an exceptional post-install experience is unwavering. With a dedicated support team and a suite of intuitive tools at your disposal, we're here to ensure your system runs as smoothly as the day it was set up.

24/7 Customer Support

Never feel left in the dark. We pride ourselves on being consistently available, ensuring you always have a knowledgeable and friendly expert to speak to, anytime of the day or night, about any challenge or question related to your system. 

Proactive care for lasting performance. Our state-of-the-art OvrC platform not only helps us identify potential issues, but also proactively maintains the optimum health of your system. With real-time monitoring, we catch and address glitches before they escalate, ensuring your setup functions seamlessly. 

Preventative Updates & Outage Monitoring

DIY Customer Support App

Greater control in your hands. With our intuitive Support app, you don't have to wait for a technician for minor fixes. The platform empowers you to perform resets, run diagnostics, and troubleshoot minor issues, all with the touch of a button, ensuring you're back on track in no time.